Brightline is in-network with several health plans and insurance providers

We know that mental health care can be hard to find — and hard to pay for. To increase access and decrease costs to families, we’ve worked to ensure we’re in-network with several plans. 

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We are in-network with many insurers

Aetna Logo
Cigna Logo
UnitedHealthcare
Optum
Centivo
Carelon
1199 SEIU Funds

Brightline services are available in person and online in NY, NJ, and CT. Care in MA and WA is online only at this time.

Insurance support

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A detailed history

You and your child help us learn about behaviors, symptoms, and what your child has been going through. We then take all of that information and evaluate what the next right step for your child should be.

Disruptive Behaviors Program

Plan

Get a clear path

The second appointment is where you get clear, concise impressions, diagnoses, risk assessment, and treatment recommendations, including written documentation for IEP plans as needed.

Our Care Improve

Improve

Match with a clinician

Ongoing therapy or psychiatry sessions could be scheduled with the clinician who did your child’s evaluation or another provider. You’ll help decide the best match for your child’s needs at your follow-up session.

Insurance support

A professional wearing a bright yellow oversized sweater and jeans sits casually during what appears to be an informal meeting. The background shows wooden shelving and an American flag, suggesting an office or workplace setting. Their hair is styled in a casual updo and they're wearing subtle makeup with a warm, engaging expression.

Share

A detailed history

You and your child help us learn about behaviors, symptoms, and what your child has been going through. We then take all of that information and evaluate what the next right step for your child should be.

Disruptive Behaviors Program

Plan

Get a clear path

The second appointment is where you get clear, concise impressions, diagnoses, risk assessment, and treatment recommendations, including written documentation for IEP plans as needed.

Our Care Improve

Improve

Match with a clinician

Ongoing therapy or psychiatry sessions could be scheduled with the clinician who did your child’s evaluation or another provider. You’ll help decide the best match for your child’s needs at your follow-up session.

Frequently asked questions about Brightline’s cost of care

For most families, Brightline is covered by their employer or insurance — with no referrals needed. We accept health plans such as Aetna, Cigna, Premera, Blue Cross Blue Shield Massachusetts, and many more. Brightline Support can help verify whether Brightline is covered by your insurance. If Brightline isn't covered by your insurance, Brightline Support can provide you with information to submit to your insurance. All Brightline services are HSA and FSA eligible and we provide superbills. For more information, call Brightline Support at (888) 224-7332.

Once we know your insurance information and understand what your child’s care recommendation might be, we’ll be able to provide you with an estimate of what you can expect to pay for services. 

Once we know your insurance information and understand what your child’s care recommendation might be, we’ll be able to provide you with an estimate of what you can expect to pay for services. 

You can give us your credit card information or add it to your account online. We accept all major credit cards as well as HSA/FSA cards. Once your payment clears, we’ll provide you with a receipt. You can also view your payment history in your Brightline account.

Yes, we can provide superbills and share information on how to submit them to your insurance. If you request a superbill via chat, we can send it to you that way, or if you want to receive them on a regular basis, we’ll set ourselves a standing reminder to send them each month. For more information, call Brightline support at (888) 224-7332.

Yes. All Brightline services are HSA and FSA eligible. For more information, call Brightline Support at (888) 224-7332. 

Please call Brightline support at (888) 224-7332 for guidance.

Please call Brightline support at 888-224-7332 for guidance.

No. It’s free to sign up for care and there are no hidden costs. Helping families complete school paperwork, communicating with pediatricians, teachers, and other caregivers, and coordinating referrals is all part of the care we provide.

No, there’s no cost to use the Brightline app. Download for free today to communicate with your child’s care team, upload your insurance and credit card information, and access our 24/7 Learning Hub.